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Privacy Policy

Last Updated: 12 June 2026

1. Introduction

Wilkinson Property Pro ("we", "our", or "us") is committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, https://www.wilkinsonpropertypro.co.uk, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Wilkinson Property Pro is a property services business operating within the United Kingdom.

For any questions regarding this Privacy Policy or your personal data, please contact us:

Website: https://www.wilkinsonpropertypro.co.uk

Email:  wilkinsonpropertypro@gmail.com

Telephone: 07948605317

Address: 73 commerce street, Melbourne, Derby, DE73 8FT

3. Information We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Property address

  • Details of your enquiry

  • Any information you voluntarily provide through contact forms, email, telephone, or other communications

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website information

  • Website usage data

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests

  • Provide property-related services

  • Arrange consultations and appointments

  • Communicate with you regarding our services

  • Improve our website and customer experience

  • Maintain business records

  • Comply with legal and regulatory obligations

  • Protect our website against fraud, misuse, and security threats

5. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent

Where you voluntarily submit an enquiry through our website.

Legitimate Interests

To operate, improve, and market our business services while respecting your rights and freedoms.

Contract

Where processing is necessary to provide services you have requested or to enter into a contract with you.

Legal Obligation

Where we are required to comply with legal, regulatory, or tax requirements.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Ensure website functionality

  • Improve website performance

  • Analyse visitor behaviour

  • Remember user preferences

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where required by law, we will request your consent before placing non-essential cookies on your device.

7. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Website hosting providers

  • IT and technical support providers

  • Analytics providers

  • Professional advisers such as accountants, solicitors, and insurers

  • Regulatory authorities where legally required

Any third-party providers are required to process personal information securely and in accordance with applicable data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries

  • Deliver services

  • Meet legal, accounting, and regulatory requirements

  • Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, disclosure, or alteration.

However, no internet-based service can be guaranteed to be completely secure.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our services are not directed towards children under the age of 13, and we do not knowingly collect personal information from children.

13. Complaints

If you have concerns regarding how we process your personal data, please contact us first so that we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: https://ico.org.uk

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

We encourage you to review this Privacy Policy periodically.

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